Briscoes NZ Reviews
Briscoes NZ has an overall rating of 3.1 based on 145 reviews. Customer feedback on Briscoes NZ is mixed: Briscoes NZ reviewers highlight positive aspects like wide product range, competitive pricing, helpful customer service, easy online shopping, which strongly appeal to homeowners, renters, DIY enthusiasts, gift shoppers. However, Briscoes NZ is often criticized for its delivery delays, limited stock on popular items, occasional product quality issues, website navigation challenges.
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How would you rate Briscoes NZ?
All Briscoes NZ Reviews (145)
cesar1976
May 23, 2026
"Damaged order and promises not kept"
My order arrived damaged, getting it sorted was such a hassle. They said they’d get back to me and sort it out quickly, but that never really happened. I had to send photos, wait around, and then keep chasing them because the replies were so slow. It felt unfair having to do all the running around for something that wasn’t my fault. Definitely wouldn’t buy fragile stuff online from Briscoes again.
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EleanorJohnston
May 21, 2026
"Delivery cost put me right off"
I was all set to order from Briscoes, but the shipping cost at checkout was just too much. The items weren’t even big, so it felt hard to justify. It’s frustrating when the sale price looks good, then some automated checkout system tacks on a delivery charge that basically ruins the deal. Ended up closing the page and not buying anything. Really annoying
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gloria_Glass97
May 09, 2026
"Great for grabbing deals during sales"
Well... I usually shop on Briscoes NZ when the big discounts are running, and I’ve had good luck so far. I found a kettle and some towels for way less than I expected, which was a nice surprise. The promos are easy enough to spot, and the extra checkout code worked for me without any hassle. Not every single item is an amazing deal, but plenty of them are. Delivery was standard too, nothing dramatic. If I’m looking for sale prices or regular specials, Briscoes is one of the first places I check...
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james_Marshall97
April 30, 2026
"Trusted enough, but not perfect"
I’d say I trust it overall. Not blindly, though. There were a few moments where I had to pause and double-check things. Nothing major, just enough to notice. Most of the time it did what I needed, and I felt okay using it. But yeah… not perfect. Reliable enough, just with a few rough edges.
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WilliamHill
April 23, 2026
"not Really worth the prices"
I went in thinking the sale prices would make things feel a bit more reasonable, but it still felt Overpriced. I expected better value for what they were charging and ended up leaving kinda annoyed, like I paid too much for what it was...
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PEEPLES
April 15, 2026
"Usually in Stock, but I Felt Overlooked"
They always seem to have what I’m looking for in stock, which is great. The products are sweet and reliable, but the last time I was there I kind of felt ignored by the staff. I stood around for a bit before anyone acknowledged me, so that took away from the experience a little.
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gladys_Roberson01
April 07, 2026
"Box was a little banged up"
My package showed up with the box a bit crushed, like it got tossed around during shipping. It wasn’t a huge deal for me, but it definitely made me check everything inside right away.
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rose1972
April 06, 2026
"I ordered a few things from…"
I ordered a few things from Briscoes the delivery took way longer than it was meant to. The tracking barely updated too, so I was kind of just sitting there wondering where my stuff was... The items were totally fine once they finally arrived, but the waiting around was annoying.
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hello_joyce407
March 27, 2026
"Misleading listing, got the wrong item"
I ordered this expecting it to match what was shown/described, but what arrived was the wrong item. The wording in the listing feels really misleading, because it made it seem like I was getting something different. Frustrating and definitely not what I thought I was paying for
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LoriCervantez_38
March 25, 2026
"I picked up a few home bits…"
I picked up a few home bits from Briscoes and overall it’s been alright. I was expecting the quality to be a bit more consistent, especially since some of the items looked really good in-store. A couple of things have been great for the price, but one towel set went rough quickly after a wash, which was a bit disappointing. I wouldn’t say it was a bad experience, just not as good as I’d hoped. I’d still shop there again, but I’d definitely take a closer look at the quality before buying next time.
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Robert.tuohy
March 21, 2026
"Checkout was okay, but payment options were lacking"
Checkout itself was fine, I guess, but I got annoyed quickly when I saw how few payment options there were. It worked in the end, but I don’t really have the patience to deal with limited choices when I’m just trying to pay and move on.
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BobbiWong
March 03, 2026
"Pretty decent visit overall"
I popped into Briscoes last weekend, the store seemed clean from what I could tell. The aisles weren’t messy, and there wasn’t random stuff all over the floor, which was nice. The layout was mostly easy to work out too, I found the bedding and kitchen sections without much hassle. A few of the sale bins were a bit crammed, but I guess that’s kind of expected during a sale. Overall, I’d say it was a good shop and a fairly smooth visit.
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john-Roberts
March 01, 2026
"Checkout was annoying"
Tried to pay twice and both times it just froze on me. In the end I got there, but annoying the checkout was, honestly.
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WandaNeese_19
February 27, 2026
"I usually check Briscoes first before…"
I usually check Briscoes first before buying kitchen stuff anywhere else. The prices are often cheaper, especially when there’s a sale on. I’ve picked up a few things for, uh, way less than I would’ve paid at other shops. Happy overall.
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felixferland8125
February 27, 2026
"I waited around for a while expecting…"
I waited around for a while expecting someone to help, but nobody ever really checked in or offered any assistance. Something just felt off about the whole experience, like I was being ignored
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GeneReynolds
February 11, 2026
"Quick Order, Slow Pickup"
My order was ready quickly, which I appreciated, but the pickup line moved a little slower than I expected. Overall, not a bad experience, but the wait at pickup could definitely be better.
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VAROS
January 29, 2026
"Ordered from Briscoes and had to…"
Ordered from Briscoes and had to return one item. The refund did come through in the end, but it was slow and I found myself checking my bank a few times wondering what was going on. Not a total disaster, but the whole process kind of felt like it works when it wants to. Could definitely be quicker...
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EdithLerner_58
January 07, 2026
"Not much help with air fryers"
I went in asking about air fryers and didn’t feel like the staff really knew the answers. It seemed like they were mostly guessing, which wasn’t very reassuring. On top of that, the terms seemed to keep changing depending on who I talked to, so I left feeling more confused than when I came in...
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joseph-Bonner
January 06, 2026
"Quick help with my order"
I had a question about my order and emailed the online team after checking my receipt. They got back to me quickly and sorted everything out without any hassle. Really happy with the service.
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Julia_mack92
January 03, 2026
"Feels like nobody’s listening"
It feels like it’s the same stuff everywhere now. There used to be more decent options, but lately it’s like nobody’s paying attention to what people actually want. Disappointing.
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